At pk345, we handle your personal information with the same care we would want applied to our own. This policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you have over it — written in plain English, not legal jargon.
This Privacy Policy describes how pk345 collects, uses, stores, and protects the personal information of users who access the pk345 platform at pk345.click. It applies to all services offered by pk345, including PSL betting, Aviator, Teen Patti, Ludo Games, Virtual Sports, the Live Cricket Score section, and the VIP Club programme.
pk345 is committed to handling your personal information responsibly and transparently. We collect only what we genuinely need to provide and improve our services. We do not sell your data. We do not share it with parties who have no legitimate reason to access it. And we give you practical control over your own information through the tools described in this policy.
By registering an account or using pk345 in any way, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this document, please contact us before you use the platform at support@pk345.click.
When you create a pk345 account, you provide the following information directly:
For KYC (Know Your Customer) compliance purposes, pk345 may request copies of your CNIC (Computerised National Identity Card), passport, or other government-issued identification. These documents are used solely to verify your identity and age and are stored with strict access controls. pk345 does not use identity documents for any purpose beyond identity verification and fraud prevention.
When you deposit or withdraw funds, pk345 records transaction details including the payment method used (e.g., Easypaisa wallet number, JazzCash number, bank account details, card last four digits), transaction amounts in PKR, timestamps, and transaction reference numbers. pk345 does not store full card numbers. Card transactions are processed through PCI-DSS compliant payment processors who handle the full card data on pk345's behalf.
pk345 records details of your gaming activity on the platform, including bets placed, games played, game outcomes, bonus usage, win/loss records, and session durations. This information is used to maintain accurate account balances, settle bets correctly, detect irregular patterns, and provide personalised promotions to your account.
When you access pk345, we automatically collect certain technical information: your IP address, device type and model, operating system and version, browser type, screen resolution, and approximate geographic location derived from your IP. This data is used to maintain platform security, optimise the user experience across different devices, and detect suspicious activity such as attempts to access your account from an unusual location.
If you contact pk345 support, we retain records of your communications — including live chat transcripts, emails, and any information you provide in support tickets. This allows us to provide consistent service and to review past interactions in the event of a dispute.
pk345 collects data through the following channels:
pk345 uses your personal data for the following specific purposes:
pk345 does not sell personal data to any third party. Full stop. Your data may be shared with the following categories of party only where strictly necessary and only for the purposes described:
To process your deposits and withdrawals, pk345 shares the minimum necessary information with payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, bank networks, and Visa/Mastercard. The data shared is limited to what those processors need to execute the transaction. These processors operate under their own privacy frameworks and are contractually obligated to protect your information.
Where pk345 uses a third-party KYC provider to verify identity documents, that provider receives the documents you submit and returns a verification result. The provider does not retain your documents beyond the period required by their own obligations and is not permitted to use your data for any other purpose.
pk345 uses cloud hosting, database, analytics, and communications infrastructure provided by third-party technology companies. These companies process data on pk345's behalf and are subject to contractual data processing agreements that restrict their use of your information strictly to the services they provide to pk345.
pk345 may disclose your personal information where required to do so by a valid legal order, court order, regulatory authority, or law enforcement agency. In such cases, pk345 will disclose only the minimum information required to comply with the request and will, where legally permitted, notify you that such a disclosure has been made.
Because pk345 handles real PKR transactions, payment data security is treated as the highest priority within our data protection framework. The following practices govern how payment information is handled at pk345:
pk345 uses cookies and similar technologies to operate the platform, remember your preferences, maintain your login session, and understand how players use the site. Below is a summary of the types of cookies used by pk345:
| Cookie Type | Purpose | Duration | Can You Opt Out? |
|---|---|---|---|
| Essential | Maintains your login session, prevents cross-site request forgery, enables the platform to function | Session / up to 30 days | No — platform cannot function without these |
| Functional | Remembers your language preference, default game view, and notification settings | Up to 12 months | Yes — disabling reduces convenience |
| Analytics | Measures platform usage in aggregate — page views, session duration, feature adoption — to improve pk345 | Up to 24 months | Yes — opt out via cookie preferences |
| Security | Detects suspicious login patterns, bot activity, and unusual geographic access | Session | No — required for account security |
You can manage your cookie preferences through your browser settings. Blocking essential cookies will affect your ability to log in and use pk345. Blocking analytics cookies will not affect your ability to play but will prevent pk345 from understanding how to improve the platform. Please note that mobile apps may use device-level identifiers in addition to cookies for the same purposes described above.
pk345 implements a layered security framework to protect the personal and financial information of all players. Key security measures include:
Despite these measures, no digital system can be guaranteed to be completely secure. You also play a role in keeping your account safe — use a strong, unique password for pk345, do not share your login credentials, and contact support immediately if you notice any unusual activity on your account.
pk345 retains your personal data for as long as your account is active and for a period after account closure as required by legal and regulatory obligations. The following retention periods apply:
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. You may request early deletion of your data subject to the limitations described in the Your Rights section below.
As a pk345 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact pk345 at support@pk345.click with the subject line "Data Rights Request". pk345 will respond within 30 days.
| Right | What It Means | Limitations |
|---|---|---|
| Access | Request a copy of the personal data pk345 holds about you | Identity verification required before release |
| Correction | Request correction of inaccurate or incomplete personal data | Corrections to legal name require supporting documents |
| Deletion | Request deletion of your personal data (right to erasure) | Cannot apply to data we are legally required to retain (e.g. transaction records) |
| Portability | Request your data in a structured, machine-readable format | Applies to data you provided directly; not to derived or inferred data |
| Restriction | Request that processing of your data be restricted pending a complaint or investigation | May temporarily affect account functionality |
| Opt out of marketing | Unsubscribe from promotional emails and SMS at any time | Transactional and security communications cannot be opted out of |
pk345 will not charge a fee for exercising any of these rights. Requests that are clearly unfounded, repetitive, or excessive may be refused or may incur a reasonable administrative fee, but this is expected to be rare in practice.
pk345 does not knowingly collect personal information from persons under the age of 18. The platform is designed exclusively for adults and all registration flows include an age confirmation step. If pk345 becomes aware that a minor has created an account or provided personal data, that account will be immediately closed, any balance will be handled in accordance with applicable regulations, and the personal data associated with the account will be deleted as promptly as possible.
If you are a parent or guardian and believe that a minor in your care has created a pk345 account, please contact pk345 immediately at support@pk345.click. We will investigate and take appropriate action promptly.
pk345 may update this Privacy Policy from time to time to reflect changes in how we operate, in the services we offer, or in the legal and regulatory requirements that apply to us. When we make material changes, we will notify registered pk345 members by email at least 7 days before the updated policy takes effect. The updated policy will also be published at pk345.click/privacy-policy with a revised effective date.
We recommend reviewing this Privacy Policy periodically even between notifications. Continued use of pk345 after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree with an updated policy, you have the right to close your account before the effective date of the change.
If you have any questions, concerns, or requests related to this Privacy Policy or to how pk345 handles your personal data, please contact us through any of the following channels:
pk345 aims to respond to all privacy enquiries within 48 hours. For formal data rights requests (access, deletion, correction, portability), the response time is up to 30 days as permitted by applicable standards.
This Privacy Policy should be read alongside the pk345 Terms and Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and pk345.
These are the real systems and daily practices that back up the commitments in this Privacy Policy. Not just words on a page — active protections running around the clock.
Every piece of personal data stored on pk345 servers — your name, mobile number, transaction history — is encrypted at rest using AES-256. Even in the event of a server breach, the raw data is unreadable without the decryption key.
Every pk345 login from a new device or location triggers a one-time password sent to your registered mobile number. This ensures only you can access your account, even if someone else gets hold of your password.
Your wallet numbers and card details are never displayed in full on the pk345 platform. Only masked versions appear in your account — for example, Easypaisa 03xx-xxx-x234. Full details are never visible to support staff either.
pk345 staff access is granted on a strict need-to-know basis. No single employee can access all your data. Access is logged, and logs are reviewed by a separate security team to detect any inappropriate access.
If a data breach ever affects your personal information, pk345 commits to notifying you by email within 72 hours of becoming aware of the breach — giving you time to take protective action on your accounts and payment methods.
When data reaches the end of its retention period, pk345 does not simply delete database records — the underlying storage is overwritten to prevent recovery. Deleted means deleted at pk345, not just marked as inactive.
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If anything in this Privacy Policy is unclear or you want to exercise your data rights, contact pk345 support before you register or play. We would rather explain things properly upfront.